Description

What it is

A facilitated session built on Continuous Improvement, the free simulation of a year inside a registered training organisation. Six roles, four quarters, four things already wrong that nobody has written down, and a performance assessment that lands in a quarter nobody chooses.

It is not compliance training and it does not prepare anyone for an audit. Every RTO runs a continuous improvement register. Almost none of them run continuous improvement. This session puts a team inside the year where that gets decided and makes them spend the days.

Two ways to run it

Mode A. Solo in the room. Two and a half hours. One device each. Good for conferences and VET networks.

Mode B. The Table Edition. Three and a half hours. Four to six players, one RTO, one twenty-sided die, no software. This is the in-house product.

The rule that makes it work: nobody plays their own job. The compliance officer goes on the front desk. The owner goes in the classroom. The trainer takes the seat that owns the matrix and funds nothing. The most common piece of feedback from this session is a version of “I did not know they could see that”, and it only happens if the swap is enforced.

What it is scored against

The four Quality Areas of the Standards for RTOs 2025: Training and Assessment, VET Student Support, VET Workforce, and Governance. The outcome standards ask whether something works, not whether a document exists saying it should, and a team that plays this by tidying documents does badly for exactly the reason a real assessment goes badly.

What is in the pack

• Facilitator Guide, including how to plan the role deal before the day and how to handle an in-house room that recognises one of the four risks.
• Two session plans with timings, and guidance for tables of four, five or six.
• Table Edition Facilitator Script. The risk key, every role’s actions, the quarterly event table, the four assessment postures and the outcome bands.
• Debrief Crib Card. Seven steps, forty minutes.
• Worked Example. A competent year that did not hold up, annotated.
• Participant Workbook, Role Cards and Year Record Sheet.
• Player Guide for participants.
• Eleven slides.
• Joining instructions and client preparation, including what to ask an RTO client for two weeks out and when not to run it at all.
• Evaluation sheet and certificate of participation.
• Licence and terms.

Licence

One named facilitator. Unlimited sessions inside your own organisation. Delivering this to another RTO for a fee needs a commercial delivery licence. Site and commercial licences are quoted on enquiry.

The game itself is free

Free, public and ungated at tombourne.website/continuous-improvement/, and installable at /continuous-improvement-app/.

Also available

The Authority Gap Facilitator Pack, the same design for safety professionals. All three games.