Description
After almost every serious incident, organisations identify lessons. Most of those lessons are never acted on. This book examines why the cycle of repeated failure persists and what genuine organisational learning actually requires.
Why do organisations keep repeating the same failures? An honest examination of why lessons are identified but never truly learned.
After almost every serious incident, organisations identify lessons. Most of those lessons are never acted on. This book examines why the cycle of repeated failure persists and what genuine organisational learning actually requires.
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