Every supervisor faces moments where they have to make a call — and live with what happens next. This course is built around those moments.

Using real coronial cases and prosecution outcomes from Australian workplaces, you will learn what separates a defensible decision from a negligent one. You will understand what the law actually expects of a front-line supervisor, how to recognise when a situation is drifting toward danger, and what to do when you are the one who has to make the call.

This is not a theory course. It is built around real cases, real decisions, and real consequences.

What You’ll Learn

• Why the gap between how work is designed and how it actually happens is the real source of risk — and what supervisors can do about it
• What reasonably practicable means in practice, and how to make decisions that hold up to scrutiny
• How experienced supervisors recognise when situations are drifting toward danger before an incident occurs
• The human factors that make even competent people make mistakes — fatigue, authority gradient, normalisation of deviance
• How to run a pre-task conversation that surfaces real information, not just ticked boxes
• When and how to exercise stop work authority — and how to build a culture where others will too
• The difference between human error, at-risk behaviour, and reckless behaviour — and why it matters for accountability

Who This Course Is For

Designed for front-line supervisors and team leaders in any industry where the consequences of getting it wrong are serious — mining, construction, utilities, manufacturing, health, and emergency services.

Course Materials

Download these resources before you begin. The Student Handbook supports your notes and reflections. The slide deck lets you follow along or print for reference.

• 📄 Student Handbook (Word Document) — Printable guide covering all 8 modules, reflection questions, and case study summaries
• 📊 Course Slide Deck (PowerPoint) — Full slide deck to follow along or print